I'm Bianca Prins, Global Head of Accessibility at ING Bank in The Netherlands. Next to my work with the bank, I'm an active member of the international disability community. My personal business website: CV Works, provides you access to my reserach publications and short background introduction into my work experience.
I'd like to introduce my latest research paper "When Accessibility meets Access To" supporting a dedicated approach for persons facing digital illiteracy.
Respecting the unique requirements for persons with disabilities and persons facing digital illiteracy. I believe Access To will support the best fitting dedicated approach, and optimal user experience for persons facing digital Illiteracy, and in extension prevent unintended discrimination of persons with disabilities in a combined approach, in the fast digitalizing world we live in.
I took up the challenge to research disability inclusion, originally as part of my studies. Currently in pursuit of further development of the field of disability inclusion in business.
When Accessibility meets Access To (2023) entered for CPACC credits
Inclusive Language (2021)
Accessibility and Discrimination (2020-2021)
Previous publications are in Dutch, varying from disability employment till position papers on proposed disability / accessibility legislation in The Netherlands. You can find the complete overview of my papers on the onderzoek page
I’m the first Global Head of Accessibility at ING Bank (2017), trailblazer and firestarter for ING’s Accessibility Journey. This was my first opportunity to work on accessibility in a professional role in a Dutch business, setting strategy, designing policy, and embedding accessibility into business for both customers and employees.
ESR Advisor at ING Bank (2015-2017)
Researcher at CV Works (2015-present day
Disability incluion advisor at CV Works (2009-2015)
RI&E Manager Flora Holland (2012)